Friday, 2 May 2014

The Return of the Passenger

Dear Passenger,

We'd like to remind you that this weekend, between Saturday 3rd and Monday 5th May, the line into and out of London Euston will be closed.

This is the first of a series of closures necessary to deliver Network Rail's £81m project that will see the replacement of 12 miles of track, signalling equipment and overhead power lines in the Watford area. This essential work is part of a £120m wider scheme to improve reliability on the route between Milton Keynes and London Euston.

Now, normally, this email from London Midland would have me seething with rage. They're closing the West Coast Mainline, one of the busiest, if not the busiest, stretches of railway in the UK. Which is also my local line. In to and out of London. At great expense. Which will be paid for from raised fares. For improvements which should have been done years ago.

And yet I was delighted. Why? Because I was a passenger. Not a customer. That must be a first in the post-British Rail world. Hopefully a sign of the future?

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